Community support in ICOS
Contents
Context of community support in ICOS[edit]
Complete report on Community Support in ICOS available at: https://envriplus.manageprojects.com/projects/requirements/notebooks/470/pages/60
Summary of ICOS requirements for community support[edit]
ICOS must be prepared to support its user communities on several levels, including user-friendly web-based interfaces for discovering and accessing ICOS data products, providing documentation and support information (e.g., as a wiki and a FAQ), operating a “help desk”, and offering training (tutorials, workshops). At the same time, ICOS also recognizes the need to provide training on ITC- and e-Infrastructure-related topics to its own personnel.
Detailed requirements[edit]
The detailed RI response to this part of the requirements questionnaire is attached: ICOS - 7 - Community support 2016-01-27.docx
Formalities (who & when) [edit]
Go-between
|
Alex Vermeulen |
|---|---|
RI representative
|
Maggie Hellström |
Period of requirements collection
|
September 2015 - December 2015 |
Status
|
Finished |
