The attributes marked with a * are confidential and should not be disclosed outside the service provider.
Service overview |
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Service name |
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Service area |
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Service phase |
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Service description |
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Customer group |
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User group |
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Value |
|
Tagline |
|
Features |
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Service options |
Option |
Name |
Description |
Attributes |
|
1 |
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2 |
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3 |
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Access policies |
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Service management information |
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Service owner * |
|
Contact (internal) * |
|
Contact (public) |
|
Request workflow * |
|
Service request list |
|
Terms of use |
|
SLA(s) |
|
Other agreements |
|
Support unit |
|
User manual |
|
Service architecture |
|
Service components |
# |
Type |
Name |
Description |
TRL [1]
|
1 |
|
|
|
|
2 |
|
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Finances & resources |
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Payment model(s) |
|
Pricing |
|
Cost * |
|
Revenue stream(s) * |
|
Action required |
|